1. Introduction

Systech IT Services (“we”, “us”, “our”) is committed to protecting the privacy and security of visitors to our website (https://systechitservices.in) and clients who use our IT service offerings. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to that data.

By using or accessing our website or services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

2. Scope of the Policy

This policy applies to:

  • Personal data collected when you visit or interact with our website (e.g. via contact form, account creation, shipping address).
  • Personal data provided by clients, users, or prospective clients in connection with our services (e.g. support requests, service bookings).
  • Data collected automatically (e.g. via website usage) or provided voluntarily.

3. What Information We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, phone number, address (if provided).
  • Service-related Information: details you submit when requesting services, support, or contacting us (e.g. messages, description of issue).
  • Technical / Usage Data: IP address, browser type, device information, operating system, date/time of visit, pages viewed — if relevant while you navigate our website.
  • Other Information: any additional information you provide when contacting us (e.g. via forms), or that becomes necessary for delivering services (with your permission).

4. How We Use Your Information

We use collected information for the following purposes:

  • To provide, maintain and manage our IT services and support (e.g. responding to contact requests, scheduling service).
  • To communicate with you — e.g. respond to enquiries or support requests, send confirmations, updates.
  • To improve our services, website functionality, and user experience.
  • To manage our business operations (billing, record-keeping, customer support).
  • To comply with legal and regulatory obligations, if any.

5. Sharing and Disclosure of Information

We will not sell your personal data to third parties. We may disclose your information:

  • To trusted third-party service providers (e.g. payment processors, hosting providers, email services) who assist in delivering services — only when necessary, and under contractual obligations to protect your data.
  • If required by law, regulation or legal process (e.g. court order, investigation by authorities).
  • To enforce our rights, protect our business, or in the event of merger, sale, or transfer of assets (with necessary confidentiality obligations).

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction or damage. This includes restricted access by staff, use of secure servers, and following best practices for data handling.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure — while we strive to protect your personal data, we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected (e.g. service delivery, support, legal compliance, record-keeping), unless a longer retention period is required or permitted by law.

8. Your Rights

Under applicable data protection laws (for instance the DPDP Act, 2023), you may have certain rights with respect to your personal data — including:

  • The right to access the personal data we hold about you.
  • The right to request rectification (correction) of inaccurate personal data.
  • The right to request erasure/deletion of your personal data where applicable.
  • The right to withdraw your consent for processing (where consent was used).
  • The right to restrict or object to certain processing.

To exercise these rights or for any data-privacy related queries, you may contact us at:

Email: support@systechitservices.in
Phone: +91-6383068363

We will respond to your request in a reasonable time, in compliance with applicable law.

9. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to gather usage data and improve user experience. Cookies help us remember your preferences and understand how you use our site.

You may choose to disable cookies via your browser settings. However, please note that disabling cookies may affect the functionality of parts of our site.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal/regulatory requirements. We will post the updated Privacy Policy on our website and update the “Last updated” date accordingly.

We encourage you to review this page periodically. Continued use of the website or our services after changes indicates your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns or complaints regarding this Privacy Policy, or wish to exercise any of your rights, please contact us:

Systech IT Services
Email: support@systechitservices.in
Phone: +91-6383068363